Pavan PS
Lead Product Designer
I design complex digital products, enterprise interfaces and design systems that make difficult workflows feel simple.
Professional experience
I work as a Lead Product Designer on enterprise and B2B products across finance, banking, insurance, logistics and internal business systems. My work covers product strategy, UX, UI, interaction design and design systems.
Domains I design for
Finance
Reporting, approvals and controls for finance operations teams.
Banking
Transaction monitoring, reconciliation and exception handling.
Insurance
Claims and policy operations, approvals and exception paths.
Logistics
Shipment tracking, live operations and exception control.
Internal systems
Admin, role-based tooling and back-office workflows.
Career progression
Enterprise web & mobile products
Case studies built to show how I work with complex enterprise domains - claims and policy operations, transaction reconciliation, logistics control and field operations. Some product names and data have been anonymized or represented for confidentiality.
Claims handlers worked across disconnected screens to judge cover, chase documents and route approvals - so decisions stalled long before anyone had all the facts.
Operations teams reconciled thousands of ledger and statement lines a day, but the exceptions that actually needed a human were buried inside everything that matched automatically.
Control-room teams monitored a live European network on screens that reported status well but never said which disruption to act on first, or what to do about it.
Field engineers captured work on a mobile app built like a desktop form - slow to complete, unusable with gloves, and dependent on a connection they often did not have.
Stage 01 - Discover
Sit with the workflow. Interview operators, read the edge cases, map what actually happens.
Output - As-is map + research log
Escalation is done in a spreadsheet outside the tool.
Reviewers re-check data the system already validated.
Queue order is memorised, not shown.
Stage 02 - Define
Separate the real problem from the requested feature, then agree on what success looks like.
Output - Problem statement + priority list
Stage 03 - Structure
Information architecture, states, permissions and data density decided before any pixels.
Output - IA tree + annotated flows
Stage 04 - Design
Interface and interaction design, tested against the hardest screen rather than the easiest.
Output - Production-ready screens
Stage 05 - Systemize
Turn repeated decisions into tokens, components and documented patterns teams can reuse.
Output - Component library + guidelines
Stage 06 - Refine
Prototype, review with engineering, tune motion, spacing and copy until it feels intentional.
Output - Validated, shippable interface
Disciplines
Tokens · Components · Patterns
A working extract of the foundations I maintain for enterprise products. Open any number of panels - they stay open independently.
Colour tokens
signal.500 · Selected, focus
Type scale
Reconciliation
Exception queue
Nostro breaks, today
Match the ledger entry against the custodian statement, then post.
LAST UPDATED · 14:02 UTC
I'm Pavan, a Lead Product Designer with six years in enterprise and B2B product design across finance, banking, insurance, logistics and internal business systems. Most of my work sits where business rules, user needs and technical constraints meet. I turn complicated workflows into products that are clear to use and easy to learn.
What I specialise in
Availability - open to Lead Product Design and UI/UX roles